Terminal 3 at Dubai International is the home of Emirates, and for many visitors it is their first experience of Dubai. It is a huge building, and after a long flight the walk from the gate to the arrivals hall can feel endless. This guide focuses on one question: once you are through, how do you find your driver? For terminal-by-terminal background, see our Dubai airport terminals guide, and for the steps before arrivals, our guide to arriving at Dubai Airport.
Who arrives at Terminal 3
According to Dubai Airports, Terminal 3 has three concourses, A, B and C, and is used mainly by Emirates, flydubai, United and Air Canada. Concourse A is reached from the main building by an airport train, while B and C are connected on foot. Your arrival gate affects how long it takes to reach immigration, so allow extra time if you land at the A gates.
From the aircraft to the arrivals hall
After leaving the aircraft, follow the signs for Arrivals. You pass through passport control, where many travellers can use the Smart Gates, then collect your bags at the reclaim hall and walk through customs. Only then do you reach the public arrivals area where friends, families and drivers wait. If your bags are slow, message your driver so they know you have landed and are on your way.
- Switch your phone on as soon as you land so your driver can reach you.
- Keep your booking confirmation, with the driver details, offline on your phone.
- If you are travelling with children, keep a jacket handy: the arrivals hall is air-conditioned and cool.
DXB Greet & Go: the official pickup point for pre-booked cars
In July 2025 Dubai Airports launched DXB Greet & Go in the Terminal 3 arrivals area. According to Dubai Airports, guests with a pre-booked hotel, limousine or tour operator pickup scan a personal QR code at a kiosk, see the details of their assigned driver and vehicle, including the parking location and registration number, and are then guided by staff to the car. The service replaced traditional paging with name boards for these licensed operators.
If your transfer company uses Greet & Go, you receive the QR code before you fly. If not, your confirmation will name a meeting point in the arrivals hall. Either way, confirm the arrangement in writing before travel so there is no confusion on the day.
Meet and greet inside the terminal
Some travellers want more than a meeting point: help with bags, a familiar face for elderly relatives, or reassurance for a first visit. Our meet and greet at Dubai airport page explains how a driver meets you in the arrivals area and walks with you to the car. Separate airport services that start at the gate, such as fast-track assistance, are run by airport and airline partners and booked with them directly.
Other ways out of Terminal 3
The Airport Terminal 3 Metro station on the Red Line is connected to the terminal, which suits travellers with light bags heading towards Downtown or Dubai Marina. Official taxis wait at the rank outside arrivals, and fares follow the airport tariff explained in our Dubai taxi fare guide. App rides are covered in Uber, Careem and taxis in Dubai. A pre-booked car is the calmest choice late at night, with children or with lots of luggage, because there is no queue and the vehicle is already sized for your group.
Families, groups and connecting passengers
Families should tell us the number and ages of children who need seats, plus pushchairs and cases, so we send the right vehicle; our family airport transfer guide has a checklist. Groups arriving on several flights can be collected together after the last landing, or in separate cars. If you are only connecting through DXB and not leaving the airport, see our guide to connecting flights at DXB instead.
Where people usually go from Terminal 3
The most requested routes from Terminal 3 are DXB to Downtown Dubai, DXB to Dubai Marina and DXB to Palm Jumeirah. Many visitors continue straight to another emirate; see our Dubai to Abu Dhabi transfer page. Our main DXB airport transfer page covers pickups at all three terminals.
Arriving late at night
Many long-haul flights from Europe and Asia land at Terminal 3 late in the evening or in the early hours. The terminal operates around the clock, so immigration, baggage reclaim and the arrivals hall are open whatever time you land. Queues at passport control vary with the number of flights arriving together, and a wave of wide-body arrivals can make them longer.
If you land late, keep your plans simple: have your hotel address saved on your phone, keep some local currency or a working card for small purchases, and know how you will reach your hotel before you land. A pre-booked driver who tracks your flight avoids the taxi queue after a long journey, which many travellers value most at 2 am.
Families and travellers needing assistance
Terminal 3 is large, and the walk from the gate to immigration can be long. Travellers with reduced mobility should request assistance through their airline before they fly, so that help is arranged on arrival. Families with young children can use pushchairs inside the terminal; check your airline’s rules on gate delivery of pushchairs.
- Request airline assistance in advance if anyone in your party needs a wheelchair or help with walking.
- Keep passports, visas and printed hotel details together in an easy-to-reach bag.
- Agree a meeting point with your group in case you are separated at immigration.
- Tell your driver about child seats, extra luggage or mobility needs when you book.
Leaving the terminal
Once outside, follow the signs for your chosen transport. Taxis, app rides, the Metro and pre-booked cars each have their own pick-up areas. If you have arranged a driver, follow the instructions in your confirmation, keep your phone on and contact the driver if you cannot find the meeting point. Do not accept unsolicited offers of transport inside the terminal.
If your flight is delayed or diverted, there is no need to call us from the aircraft: we track the flight number you give us and adjust the pickup time. If you change flights, email us the new flight number as soon as you can.
Book your Terminal 3 pickup
Use our quote request form, or email info@belgraviatransfers.com, with your flight number, arrival time, passengers, bags and full destination address. We track the flight and confirm the meeting point in writing. Nothing is booked until you accept the quote.
Related guide: Left luggage at DXB.
Frequently asked questions
Which airlines use DXB Terminal 3?
Dubai Airports lists Emirates, flydubai, United and Air Canada as the main users of Terminal 3.
Where do drivers meet passengers at Terminal 3?
In the public arrivals area after customs. Pre-booked licensed operators can use the DXB Greet & Go kiosk, where guests scan a QR code and are guided to their car.
What is DXB Greet & Go?
A QR-code pickup service launched by Dubai Airports in July 2025 for guests with pre-booked hotel, limousine or tour operator transfers at Terminal 3.
Is there a Metro station at Terminal 3?
Yes. The Airport Terminal 3 station on the Red Line connects to the terminal.
What if my flight is delayed?
Send your flight number when you book. The pickup follows the actual landing time.
Facts on this page were checked against the sources linked above on 17 October 2026. Dates, prices and opening hours can change, so confirm them with the official source before you travel.
